- Provide exceptional customer support through /email, or chat to resolve customer queries and concerns.
- Handle , emails, and chats in a timely and efficient manner.
- Resolve issues promptly and professionally while maintaining a positive attitude.
- Escalate complex issues to senior team members when necessary.
Job Requirements :
- 0-7 years of experience in BPO/Call Centre workplace./ANY.
- Excellent communication skills with the ability to handle multiple conversations simultaneously.
- Basic computer knowledge with proficiency in Microsoft Office applications (Word, Excel).
- Fresh graduates are welcome to apply/UG ALSO.