Experience: 810 Years

Location: PAN India

Work Mode: Onsite

Mandatory Certification: ServiceNow CSA (Certified System Administrator)

Key Skills

ServiceNow ITSM

Incident Management

Problem Management

Change Management

ITIL Framework

Requirement Gathering

Business Process Mapping

Workflow Design

Stakeholder Management

JavaScript

REST APIs

Flow Designer

CMDB

Key Responsibilities

Gather and analyze business requirements.

Translate business requirements into effective ServiceNow solutions.

Conduct process mapping and gap analysis.

Design workflows and business processes.

Lead ITSM implementations and enhancement initiatives.

Conduct stakeholder workshops and discussions.

Coordinate closely with technical and development teams.

Support UAT and business validation activities.

Prepare functional and technical documentation.

*Interested candidates can share their updated CV.*

Email: [email protected]

Mobile: +91 90140 10468

Please share the below details along with profile:

* Candidate Name

* Total Experience

* Relevant Experience

* Current Location

* Preferred Location

* Current CTC

* Expected CTC

* Notice Period

* Availability Date

* Contact Number

* Email ID

* Updated Resume

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