Role & responsibilities

- 12+ years enterprise architecture experience with at least 10+ years on Salesforce platform
- Strong application design skills combined with solid data, integration, and security architecture skills
- Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences
- Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
- Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
- A great listener with the ability to communicate with people in diverse roles
- Proven ability to analyse, design, and optimise business processes via technology and integration
- Resourceful and innovative thinker who can work through and solve problems
- Ability to convey and convince customers of best practices at various levels within a large organisation
- Application design and development background
- In-depth understanding of the capabilities and constraints of the Salesforce
- Strong technical foundation: advanced structured programming (APEX, Force.com, .Net, Java), relational database concepts and structures, structured system analysis and design methods, etc.
- Demonstrates successful implementation of Batch Apex and/or Schedule Apex development.
- Understands web services and other technologies that can be used to transport data in an enterprise environment and interact with Salesforce.com

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- Ownership of all End-to-End technical aspects of a Salesforce.com program: data migrations, data quality, systems integrations, 3rd party applications, AppExchange products,



and custom development
- Serve as a trusted advisor to the client
- Guide customers and colleagues in rationalising and deploying emerging technologies that drive increased business value
- Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking
- Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
- Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
- Review and correct project/program direction, approach, and key artefacts to keep programs on track and solutions extendable and maintainable going forward
- Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
- Identify and lead strategic initiatives to grow the practice; serving as an active contributor to the communitys overall knowledge base and expertise
- Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform
- Lead the technical architecture team for an enterprise-level customer engagement
- From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
- Liaise with Salesforce product teams to support client implementations
- Expected to participate in pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects

Preferred candidate profile

📌 Salesforce Technical Architect (India)
🏢 Tata Consultancy Services
📍 India