2 to 5 years

Bengaluru / Bangalore

ATM Monitoring / FLM / SLM / Inbound /calls/Executive Monitoring …

Job Responsibilities:

- Monitoring of ATM sites

- Handling inbound and outbound that include calls formaintenance, ATM updates /custodians/Vendors other calls from FLM/SLM

- Co-ordination with different departments (/_/_/vendors)

- Handling the escalation from_/sources and maintain a relationship with all the

- Providing online technical support field engineers and Electrician

- FLM and SLM Follow & Alert handling/Escalation handling

- Incident Management & Logging Complaints

- Ensuring minimum ATM downtimewith ATM Hardware / / Power

Job Profile:

- Monitoring of ATMs asas Coordinating with ATMfor FLM, SLM

- Maintain the track forpriority issues,



Co-ordinate with Coordinators, area managers and for resolution

- Authenticate the dependency fortime of ATMs andclosely to make ATM on priority

- Escalate high TAT calls internal stakeholders

- Handle interactions on phone well as on mailstipulated period

Desired Attributes:

- Energetic, excellent communication skills,spirit, Team Player, Problem approach

Experience and Education Background:

- 2-5 years preferably from Industry

- Any Undergraduate OR GraduateGood Communication Skills

- Open to work inShifts (Day /Night)

📌 AM -ATM Monitoring / SPOC (Bengaluru)
🏢 india1ATM
📍 Bengaluru