Client Service Manager (Gurugram)

Client Service Manager (Gurugram)

10 Oct
|
Satin Neo Dimensions
|
Gurugram

10 Oct

Satin Neo Dimensions

Gurugram

Company Name- Satin Neo Dimensions Private Limited
Satin Neo Dimensions Private Limited (SNPD) is an ISO-certified, multi-disciplinary design and build company specializing in
environmental design solutions. They focus on creating functional, enduring, and aesthetically pleasing spaces, particularly in
retail and corporate settings. SNPD offers a range of services, including retail design, branding, fixtures, product displays, and
turnkey interior solutions.

Company detail and Job Description -
Registered company Name -Satin neo dimensions Pvt Ltd
Company Website and LinkedIn
Page Profile -
https://satinneodimensions.com/
Designation / Title -Client Service Manager
Gender - Male/Female
Work location/ Office address -
108, Sector 44, Gurugram, Haryana 122022
Mode of Interview -Face to Face
Total No. year of Exp -4-5 Years

Department: Business Development / Client Servicing
Reports To: CEO
Location: Gurgaon
Employment Type: Full-time
Job Description and Role and responsibility with qualifications required Job Summary:
The Client Service Manager / Executive will
be responsible for identifying new business opportunities, nurturing
client relationships, and ensuring successful execution of retail and
commercial interior projects. This dual-role professional will act as the
bridge between clients and internal teamsensuring smooth
communication, timely delivery, and client satisfaction while also
expanding the company's footprint in the market.

Key Responsibilities:
Client Servicing:
1. Serve as the single point of contact for clients during pre-sales
and project execution.
2. Coordinate with internal departments (design, estimation,
procurement, project execution) to ensure client requirements
are met.
3.Monitor project progress and update clients regularly on
timelines, changes, and deliverables.




4.Resolve any client concerns, escalations, or change requests
promptly and professionally.
5.Gather client feedback and work towards improving client
experience and retention.

Requirements:
1.Bachelor's degree in Business Administration, Marketing,
Interior Design, or a related field. MBA preferred.
2. 6 years of experience in client servicing in interior fit-outs, retail projects, or architecture industry.
3. Robust communication, presentation, and interpersonal skills.
4. Experience working with retail clients, architects, real estate
developers, or brand managers.
5.Proven ability to manage multiple projects and client
expectations simultaneously.
6.Comfortable working in a fast-paced environment and visiting
client or site locations when required.
7.Knowledge of fit-out timelines, material selections, and basic
interior execution is an advantage.

Preferred Skills:
1.Experience with CRM tools (e.g., Zoho, Salesforce).
2.Understanding of commercial negotiations and contract terms.
3.Strong network of industry contacts (especially in retail or F&B;
sectors).
4.Creative thinking and problem-solving ability for client-specific
challenges.

Perks & Benefits:
1.Travel allowance for client meetings
2. Exposure to top-tier retail and commercial clients
3. Opportunities to grow into leadership roles

Office -Shift timings - 10 Am to 6:30 Pm
Weekly Off (Second and Fourth Saturday & Sunday Fixed off )
Salary/CTC Range -6 lac per annum to 8 lac per annum
Age_ upto 48 years
Relocation allowed or Not - Relocation is allowed if he is going to shift to gurgaon
Rounds of Interview -
Documents
HR Round, Technical Round & Final discussion

Facilities Provided like -
PF/Medi-claim/Insurance
PF is optional, if you have already deducting then it will be deducted, if not than you have option to choose.

📌 Client Service Manager (Gurugram)
🏢 Satin Neo Dimensions
📍 Gurugram

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