10 Oct
|
Voyage Trip Planner
|
Chandigarh
10 Oct
Voyage Trip Planner
Chandigarh
KEY RESPONSIBILITIES:
- Manage Live Chat Volume, AHT & SLA
- Lead the floor & provide real-time agent support
- Handle agent performance, shifts & breaks
- Manage crisis & flight disruption escalations
- Solid knowledge of Fare Construction & Upsell Matrix
- Drive sales, productivity & customer experience
📌 Team Lead (Chandigarh)
🏢 Voyage Trip Planner
📍 Chandigarh