Description

Key Responsibilities

Technical Support & Incident Resolution:

- Serve as a second or third-line technical support for Oracle Fusion applications, responding to and resolving technical incidents and service requests from end-users and other IT teams.
- Diagnose and troubleshoot technical issues related to integrations, custom reports, data conversions, and system performance.
- Perform root cause analysis (RCA) on recurring technical issues and work to implement permanent solutions.
- Log and manage Service Requests (SRs) with Oracle Support, providing necessary logs and information to facilitate resolution.

Development & Maintenance:

- Provide ongoing technical support for custom reports built with BI Publisher, OTBI (Oracle Transactional Business Intelligence), and Financial Reporting Studio (FRS), including debugging and modifying existing reports.
- Maintain and troubleshoot existing integrations built with Oracle Integration Cloud (OIC), File-Based Data Import (FBDI), and other integration methods.
- Perform minor technical enhancements and customizations to meet new business requirements.
- Execute data corrections and data uploads using standard Oracle tools.

System Administration & Release Management:

- Monitor and manage scheduled jobs and concurrent programs to ensure successful completion.
- Assist in the planning and execution of technical tasks for quarterly Oracle Cloud updates, including impact analysis of new features on existing custom solutions.
- Perform regression testing of technical components (reports, integrations, customizations) after updates or patches.
- Maintain and update technical documentation for all custom objects, including integration specifications, report layouts, and code changes.

Communication & Collaboration:





- Collaborate closely with functional consultants to understand and resolve end-to-end business process issues with a technical component.
- Work with cross-functional IT teams to support integrations and maintain system integrity.
- Communicate technical resolutions clearly and effectively to non-technical users and business stakeholders.

Minimum Qualifications :

Experience:

- Strong hands-on technical experience with Oracle Fusion.
- Proven experience troubleshooting and maintaining technical components in Oracle Fusion Financials Modules.

Technical Skills:

- Strong proficiency in Oracle's technical toolset, including BI Publisher and OTBI.
- Hands-on experience with Oracle Integration Cloud (OIC) for building and maintaining integrations.
- Solid understanding of the Oracle Fusion data model and a robust command of SQL and PL/SQL.
- Experience with data loaders like FBDI.

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

Oracle Advanced PL/SQL Developer Certified Professional - QSpidersQSpiders, Oracle Certified Professional – Oracle Financials Cloud: Receivables 2024 Implementation Professional - Oracle Oracle, Oracle Financials Cloud: General Ledger Certified Implementation Professional - Oracle Oracle, Oracle Financials Cloud: Payables 2024 Certified Implementation Professional - Oracle Oracle, Oracle Fusion Cloud Procurement 2023 Certified Implementation Professional - Oracle Oracle

Required Skills

Oracle Fusion Applications

Language





English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Enterprise Application Oracle S

Remote Type -

Hybrid

Work Shift -

Day Job (India)

Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

📌 Tech Lead - Enterprise Application Oracle S 4C (India)
🏢 1401 Genpact India
📍 India