Overview The Process Trainer is responsible to develop, align & deliver training programs as per project requirements. Which includes Training need interventions, Continuous improvement & Floor calibrations to support performance metrics. This role will play a crucial part in ensuring effective operations and continuous improvement within the organization. Responsibilities ● Training Need Identification: Conduct regular assessments to identify training needs and gaps within the organization. ● Training Modules: Design and develop comprehensive training programs, including course outlines, presentations, and instructional materials. ● Training Delivery: Deliver engaging and effective training sessions to employees at all levels, utilizing a variety of instructional methods (e.G, Virtual Training). ● Certification Approach: Develop and administer evaluation tools to measure the effectiveness of training programs and identify areas for improvement. ● Documentation: Maintain and update training materials to reflect changes in processes and industry best practices. ● Skill-up: Provide ongoing support and coaching to employees to reinforce learning and address training-related questions. ● Process Improvement: Creation of RCA,



identifying error trends and implementing action plans. ● Stakeholder Management: Work closely with department heads, managers, and subject matter experts to ensure alignment between training programs and organizational goals. Qualifications ● Bachelor's degree ● At least 3-4 years of experience in training and development ● Strong instructional design skills, including the ability to create engaging and effective training materials. ● Strong analytical skills to assess training needs and identify areas for improvement. ● Excellent communication and interpersonal skills, both written and verbal. ● Proficiency in using various training technologies and tools. ● Ability to adapt to a fast-paced environment and manage multiple projects simultaneously. ● Knowledge of adult learning principles and theories. ● Experience with e-learning platforms and tools. ● Proficiency in Excel and presentation software (e.G., PowerPoint) ● Open to work from the office. ● Max 30 days Joining period ● Flexible to work in rolling shift timings ● Location: Hyderabad

📌 Process Trainer (Hyderabad)
🏢 Cognizant Technology Solutions India
📍 Hyderabad