Job SummarySr.No Skill Technical Area Must Have / Good to Have Acceptance to T &D1; AppDynamics Monitoring & Configuration for WMS Manhattan Application Performance Monitoring (APM), Observability Must Have – Mandatory experience in WMS Manhattan monitoring setup, agent deployment, APM components Yes2 Manhattan WMS Architecture & Transaction Flow Understanding WMS Manhattan Functional & Technical Architecture Must Have – Robust understanding of transaction flows, integrations, dependencies Yes3 SQL & Performance Diagnostics Database Monitoring, Performance Tuning Must Have – Strong SQL, complex query building, troubleshooting Yes4 Integration Monitoring & ServiceNow Automation Integrations (APIs, Queues, Batch Jobs), ITSM Automation Good to Have – Experience with ServiceNow integration, automated alerting & incident creation YesKey Responsibilities1.
To analyze |define and design technical solution for ERP productâs enhancement and work towards continuous improvement during product implementation and production support stages.2. To coordinate with technical teams for pending RICEFs and act as a primary point of contact for addressing complex technical issues.3. To collaborate and interact with the client and other cross functional teams for gaining understanding of the requirements so as to deliver seamless technical solutions.4. To anchor team meetings ensuring effective communication, collaboration, and coordination within the technical consultant team and the clients.5. To mentor and train junior consultants, fostering a culture of knowledge sharing and continuous learning within the team.Skill RequirementsnullOther Requirementsnull
📌 Senior Technical Consultant (Bengaluru)
🏢 HCL
📍 Bengaluru