09 Oct
|
HCL
|
Tamil Nadu
Job Summaryprovides advanced technical support by handling escalated complex issues from Level 1 teams. This role requires in-depth troubleshooting of software, hardware, and networks, meeting strict Service Level Agreements (SLAs), and collaborating with expert engineering groups for permanent fixes.Key ResponsibilitiesTier 2 Genesys IT Service Desk support.Skill RequirementsTier 2 Genesys IT Service Desk support.Other Requirements
📌 Administrator - English, Arabic, Microsoft Windows (Tamil Nadu)
🏢 HCL
📍 Tamil Nadu