10 Oct
|
VDart Software Services
|
Bengaluru
10 Oct
VDart Software Services
Bengaluru
Power Platform Services Developer
Location: Bangalore
Role Overview Support end-to-end application operations delivery within Copilot Studio and Power Platform Services. Work on Power Platform services including Power Apps, Power Automate, Power Shell, Logic Apps, Azure Functions etc. Work on Copilot Studio services including Agent Support, Environment management, Connector policy, Copilot studio administration etc. Participate in technical issue resolution and assist in troubleshooting complex incidents. Collaborate with natural teams (COE, Portfolio, Architect, CISO, Development etc.) for smooth onboarding of new services and interfaces. Review technical changes and provide inputs for approvals. Support major incident calls with required technical expertise. Perform trend analysis for incidents, problems, and change activities. Contribute to ensuring the integrity of Integration Services, including interfaces and technical architecture. Assist in Power Platform and Copilot Studio platform setup activities, coordinating with NSD, Portfolio, and COE teams. Support vendor discussions on operational aspects such as service reviews, license usage, and ticket management. Participate in day-to-day operational activities ensuring adherence to SLAs and Operating Plan targets. Contribute to Continuous Improvement (CI) initiatives and process enhancements. Collaborate with vendors, partners, and internal teams on feature adoption, issue resolution, and design discussions. Accountabilities
Support change implementation and Incident/Problem resolution by coordinating with operations teams and suppliers.
Assist in handling complex issues, RCA, improvement initiatives, and onboarding activities.
Participate in technical change reviews, approvals, and planning for platform and interface upgrades.
Ensure runbooks, support documentation, and operational procedures are maintained and up to date.
Support communication with business and IT stakeholders by sharing updates and managing escalations.
Ensure compliance and regulatory requirements are followed, with proper evidence collection.
Support smooth project transition to operations.
Act as an incident coordination point within assigned time zone when required.
Contribute to CI practices including daily huddles, performance tracking, and problem-solving activities.
Support management of application services and vendors in line with defined service levels.
Qualifications & Skills
Graduate with ~3 years of relevant experience.
Hands-on experience with Power Platform and Copilot Studio technologies: Power Apps, Power Automate, Copilot Studio, PowerShell, API integration (REST/SOAP, connectors, webhooks)
Strong analytical and problem-solving skills.
Basic understanding of ITIL framework.
Experience in production support or Power Platform and Copilot Sutdio services environments.
Good communication skills with ability to work with global stakeholders.
Ability to work across teams, cultures, and time zones.
Experience in coordination, issue tracking, and stakeholder collaboration.
VDart: Digital Consulting & Staffing Solutions
VDart is a leading digital consulting and staffing company founded in 2007 and headquartered in Alpharetta, Georgia. VDart is one of the top staffing companies in USA & also provides technology solutions, supporting businesses in their digital transformation journey. Digital consulting services, Digital consulting agency
Core Services:
- Digital consulting and transformation solutions
- Comprehensive staffing services (contract, temporary, permanent placements)
- Talent management and workforce solutions
- Technology implementation services
Key Industries: VDart primarily serves industries such as automotive and mobility, banking and finance, healthcare and life sciences, and energy and utilities. VDart - Products, Competitors, Financials, Employees, Headquarters Locations
Notable Partnership: VDart Digital has been a consistently robust supplier for Toyota since 2017 Digital Transformation Consulting & Strategy Services | VDart Digital, demonstrating their capability in large-scale digital transformation projects.
With over 17 years of experience, VDart combines staffing expertise with technology solutions to help organizations modernize their operations and build skilled workforce capabilities across multiple sectors.
📌 Power Platform Services Developer (Bengaluru)
🏢 VDart Software Services
📍 Bengaluru