Product Marketing Manager
Department: Marketing
Employment Type: Full Time
Location: Bangalore - India
Reporting To: Ankit Kanoria

Description

About us

Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics, education, and technology. We help teams deliver fast, human support across email, chat, phone, WhatsApp, and more, without the complexity of legacy helpdesks.

Our platform brings shared inboxes, assignment, SLAs, automations, and analytics to support teams in the tools they already use, without the overhead of another helpdesk.

We're a challenger brand in a category dominated by over-engineered tools. We build software that is simple, powerful, and genuinely helpful, and we operate internally with the same philosophy. If you want meaningful ownership, thoughtful teammates, and work that ships, Hiver is a excellent place to do it.

About the role

We’re looking for a Product Marketing Manager who can turn product capabilities into clear stories, successful launches, and sustained adoption.





You’ll own how we take new features to market, help sales communicate our value, turn customer outcomes into compelling stories, and help customers get more from Hiver. This is a hands-on role with ownership from strategy through execution, working closely with Product, Sales, Customer Success, and Marketing.

Key Responsibilities
What you’ll own?

•
Product and feature launches: Lead launches from planning through execution. Define the audience, positioning, messaging, launch assets, and distribution plan. Align teams on readiness and measure results beyond launch day.

•
Positioning and messaging: Translate complex capabilities into clear customer value. Build messaging around customer problems, use cases, and buying decisions, with a strong understanding of what makes Hiver different.

•
Sales enablement: Create pitch decks, battlecards, demo narratives, objection guides, and other materials that help sales win. Trai

📌 Product Marketing Manager (Bengaluru)
🏢 Hiver
📍 Bengaluru