Role Overview:
We are looking for a hands-on Quality Assurance Manager to oversee Quality Control, Quality Assurance, Food Safety, Regulatory Compliance, and Quality Systems across Nova Nova and Skinny Chocolates Contract Manufacturing (CM) network, warehouses, products, packaging, and new product launches.

The role will ensure that products are protected, compliant, consistent, and manufactured as per approved specifications, while working closely with CMs, vendors, laboratories, NPD, Operations, Procurement, Design, Marketing, and Q-commerce teams.

Key Responsibilities
1. Quality Assurance & Quality Control
• Conduct regular audits and visits to CM units and warehouses PAN India.
• Ensure products meet approved recipes, specifications, quality, hygiene, and food safety standards.
• Conduct batch-wise, in-process, finished-product, sensory, packaging, and pre-dispatch checks.
• Implement and monitor GMP, GHP, HACCP, hygiene, and food safety systems.
• Maintain and review COAs, batch records, retention samples, traceability, and quality documentation.




• Identify quality deviations and drive Root Cause Analysis (RCA) and Corrective & Preventive Actions (CAPA).
• Investigate customer, warehouse, and platform-related quality complaints.

2. CM & Vendor Quality Management
• Evaluate existing and new CMs for capacity, infrastructure, machinery, certifications, hygiene, food safety, and quality systems.
• Conduct CM audits and maintain quality performance scorecards.
• Verify required licences, certifications, and documentation before vendor/CM approval.
• Evaluate raw material and packaging vendors on quality, capacity, certifications, and scalability.
• Ensure appropriate NDAs/confidentiality agreements are in place to protect recipes and product formulations.

3. Regulatory & Compliance
• Own compliance with applicable FSSAI, Legal Metrology, food safety, packaging, labelling, ingredient, additive, allergen, and claims requirements.
• Monitor relevant regulatory updates a

📌 Quality Assurance Manager (Mumbai)
🏢 Nova Nova
📍 Mumbai