Sr. Software Engineer – Service Now

Experience:

Minimum 5 yrs. of total and relevant experience as Service Now Developer

Worked in ITSM organizational structure

Experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalog, Request and CMDB

Prerequisite:

Service Now Development experience

ITIL knowledge

Service Now System Admin Certification

Service Now Certified Application Developer

Written and verbal communication skills

Responsibilities:

Work on development projects/enhancements for Service Now

Handle troubleshooting tickets in Service Now. Design, prototype, implement, test, and deploy business rules, technical solutions such as client scripts, UI pages/actions/policies, ACLs and notifications, Service Now APIs, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS, development skills,



such as HTML, CSS, Angular JS

Create and use update sets to move customizations between Service Now instances.

Design and maintain a highly available and recoverable workplace.

Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.

Proactively keep Service Now skills current

Peer review, Mentor and share technical knowledge with service management team.

You will be required to work with process owners and other stakeholders.

Qualification:

Bachelor’s Degree in Computer Science/IT or relevant work experience

Shift :

Evening shift - 5pm - 2am IST

📌 Sr Software Engineer (Servicenow Developer) (India)
🏢 Altera Digital Health (India
📍 India