Introduction

The founding of Metropolitan dates to as early as 1898 and Momentum traces its roots to being established in 1966. Momentum Group was formed from the merger of Metropolitan and Momentum, two sizeable and diverse insurance-based financial services companies in South Africa and was listed on the Johannesburg Stock Exchange on 1 December 2010.

In order to grow its international footprint and diversify its revenue streams, Momentum Group actively pursues financially viable opportunities across the world. Aditya Birla Health Insurance Company Limited, a joint venture with Aditya Birla Capital Limited, was incorporated in 2015 and was our first expansion into India.

Having experienced India first-hand as a hub of both talent and opportunity, we set up Momentum Services in 2017, a wholly-owned Mumbai-based global in-house centre to leverage IT, ITES and Business support services to all our businesses worldwide.

Role Purpose

The incumbent shall be working closely with business stakeholders, architects, data scientists, and engineering teams to identify AI opportunities, define use cases, and translate business requirements into actionable AI solution specifications.

Duties & Responsibilities

KEY ACCOUNTABILITIES/KRAs/KPIs:
•Gather, analyse, and document business, functional, and non-functional requirements for AI initiatives
•Conduct stakeholder workshops, discovery sessions, and requirement elicitation activities
•Define AI use cases, business processes, user stories, and acceptance criteria
•Translate business problems into AI-driven solution requirements
•Collaborate with AI/ML engineers, data scientists, and technology teams throughout the project lifecycle
•Create BRDs, FRDs, process flows, use case documents, and functional specifications
•Support AI solution assessments, PoCs, pilot programs, and vendor evaluations




•Define success metrics, KPIs, and business value realization measures for AI solutions
•Support UAT planning, execution, and stakeholder signoffs
•Ensure alignment with Responsible AI, governance, security, and compliance requirements

Requirements

Total Exp

8 years

Relevant Experience
•8+ yrs of strong experience in similar role preferably enterprise technology projects.
•Hands-on experience drafting requirements for AI/ML/GenAI initiatives.
•Understanding of Generative AI, LLMs, Prompt Engineering, RAG, and AI Agents.
•Hands-on experience in Agentic SDLC Enablement – must know how to design agentic workflows, ground agents in enterprise knowledge, business rules, and requirements.
•Must have practical experience in taking task beyond prompting or experimentation.
•Requirement gathering, business process mapping, and documentation expertise.

Competencies

Mandatory Skills:
•Strong Business Analysis experience in enterprise technology projects
•Hands-on experience drafting requirements for AI/ML/GenAI initiatives
•Understanding of Generative AI, LLMs, Prompt Engineering, RAG, and AI Agents
•Requirement gathering, business process mapping, and documentation expertise
•Stakeholder management and workshop facilitation skills
•Experience creating user stories, acceptance criteria, and process workflows
•Knowledge of Agile/Scrum methodologies
•Tools: Jira, Confluence, Azure DevOps, Miro, Visio, or equivalent

Competency

•Robust analytical and critical thinking skills
•Effective stakeholder management
•Excellent verbal and written communication skills
•Presentation and facilitation skills
•Data analysis and interpretation skills
•Influencing and negotiation skills
•Continuous improvement mindset
•Knowledge sharing and mentoring
•Innovative and solution-oriented thinking

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