Key Responsibilities:

1. Recruitment & Staffing

- Lead recruitment efforts to source, interview, and hire staff for all the departments.
- Develop and maintain job descriptions, employment ads, and interview processes.
- Coordinate with department heads to identify staffing needs and ensure timely recruitment.
- Onboard new employees, ensuring a smooth integration into the hotel culture and operations.

2. Employee Relations

- Act as a liaison between management and employees to address concerns, resolve conflicts, and foster positive workplace relationships.
- Promote a positive, inclusive, and professional work environment that reflects the hotel's values and culture.
- Provide guidance to management on employee disciplinary matters, performance improvement plans, and conflict resolution.
- Facilitate regular employee surveys to gather feedback on workplace satisfaction and implement corrective actions as needed.

3. Training & Development

- Develop and oversee ongoing training programs to enhance employee skills and support career development, including orientation programs for new hires.
- Ensure compliance with mandatory training requirements, such as health and safety, harassment prevention, and customer service standards.
- Monitor employee performance and provide coaching and feedback to enhance employee capabilities and job satisfaction.
- Identify opportunities for leadership development and talent management.

4. Compensation & Benefits

- Oversee payroll processing, ensuring timely and accurate payment for all employees.
- Administer employee benefits programs, including health insurance, retirement plans, and other perks.




- Review and recommend competitive compensation packages, ensuring they align with industry standards and the hotel's budget.
- Support managers in conducting salary reviews and performance evaluations.

5. Compliance & Legal

- Ensure adherence to local, state, and federal employment laws, including labour laws, wage and hour regulations, and occupational health and safety requirements.
- Maintain accurate employee records and files in compliance with legal and company standards.
- Advise management on legal issues related to labour relations, employment disputes, and employee rights.

6. Performance Management

- Establish and manage performance appraisal systems to evaluate employee performance and identify opportunities for improvement.
- Coordinate disciplinary actions when necessary and ensure fair and consistent application of policies.
- Create and manage succession plans for key roles within the hotel to support long-term staffing needs.

7. Employee Engagement & Retention

- Implement employee recognition and reward programs to promote motivation and job satisfaction.
- Organize team-building events, staff appreciation activities, and other initiatives to enhance employee morale.
- Analyse employee turnover rates and develop strategies to improve retention and reduce turnover.

8. Administrative Support

- Maintain HR records, including personnel files, training logs, and perks enrolment.
- Prepare and manage HR-related reports, including turnover statistics, labour costs, and employee satisfaction data.
- Coordinate internal communication regarding HR policies, events, and updates.

📌 Manager - Human Resources (India)
🏢 Mayfair Hotels and Resorts
📍 India