Title: Group Head
Location: Mumbai

Top 5 things you will do in your role
• Client Leadership: Build strong relationships with client leadership, lead multiple mandates, and serve as the senior point of escalation to ensure client satisfaction and delivery excellence.
• Team Leadership: Mentor and develop teams, build functional expertise across MSL, and foster a culture of collaboration, accountability, and high performance.
• Business & P&L; Management: Own the P&L; for assigned mandates, drive account growth and profitability, identify new business opportunities, and proactively strengthen client retention.
• Stakeholder Collaboration: Partner with internal teams, including HR, Finance, and Administration, to ensure seamless operations and effective delivery across client mandates.
• Growth & Cross-selling: Identify opportunities to cross-sell MSL and Publicis Groupe capabilities, expanding existing client relationships and contributing to overall business growth.





Top 5 things you need to have for this role
• Relevant Experience: 8+ years of experience, with a proven track record of leading multiple client mandates, managing teams, and owning P&L; responsibilities.
• Business Acumen: Robust understanding of agency business models, service offerings, and the drivers of client retention, revenue growth, and profitability.
• Client Management: Excellent communication and stakeholder management skills, with the ability to confidently engage and influence senior client leaders.
• Leadership & Mentoring: Demonstrated ability to guide and develop junior colleagues while building trusted relationships with senior stakeholders.
• Professionalism & Collaboration: A client-first, team-oriented approach, with strong interpersonal skills, sound judgment, and the ability to manage relationships with tact and professionalism.

📌 Public Relations Specialist (Mumbai)
🏢 MSL India
📍 Mumbai