Job Summary

The purpose of the role is to

• Meet the business objectives initiated by the respective country Business Clients business
• Customer focused need-based selling
• Deepen customer relationship and maximize penetration

Key Responsibilities

Business Drivers

• Achieve personal sales target
• Segment focus, customer focussed needs-based selling
• Being a Business Clients Acquisition Executive, focus has to be on acquiring current HVS customer relationship and fulfilling needs with respect to Assets, Liabilites, Insurance and Investment for such customers as mandated by the Bank. It will also involving deepening these relationships by cross-selling various product

Customer Experience

• Operational quality - Error free customer application & documentation
• Responsive and responsible selling
• Practice appropriate sales and marketing skill
• Ensure nil Customer complaints

Risk Assurance

• Conduct CDD, MLP & TCF diligently
• Zero tolerance – Fraud, Mis-selling
• Attend training, acquire knowledge and apply to job function
• Adhere to all policies,



guidelines and procedures, comply with local regulatory requirements
• To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Customers : New-to-Bank Affluent and Emerging affluent Clientele along with inactive portfolio activation if mandate

📌 Business Development Manager (India)
🏢 Standard Chartered India
📍 India