Our Opening and Your Responsibilities Roles & Responsibilities

- Resolving Outstanding Invoices in accounts receivables by contacting customer through Calls/ Emails from shared services center in India.
- Control overdue ageing of outstanding invoices.
- Ensuring smooth inflow of cash within payment terms.
- Sending reminders to customer to avoid payment delays.
- Resolving unapplied credit items on US customer's account by contacting customer via phone/ email.
- Ensuring monthly progress by resolving substantial amount.
- Collaborating with collection and cash application team as per requirement.
- Meeting productivity and quality benchmark defined from time to time
- Ensuring regular communication with Business Unit personnel to ensure issues are resolved immediately.
- Ensuring deliverables as per agreed SLA's.

Shift Timings: 5:30pm - 2:30am What You Need to Succeed Technical Skills





- 3-4 years' experience into international customer service preferably into cash collections.
- SAP knowledge will be preferred.
- Telephonic skills should be excellent

Soft Skills

- Fluency in English (written and spoken)
- Positive communication skills (verbal, written, presentation)
- Strong process knowledge with focus on constantly improving productivity and processes

Our Offer to You
- "One Team" that thrives on collaboration and innovation
- Opportunities to work with Global teams
- An open, fair and inclusive environment
- Multitude of learning and growth opportunities
- Medical insurance for you & your family, with access to Telemedicine application
- A brand name that is identified worldwide with precision, quality, and innovation.

📌 Associate - Collections (India)
🏢 Mettler Toledo
📍 India