Customer Care Executive

Kolkata

We are looking for a friendly and skilled Receptionist (Female Only) to join our team at D. S. Research Centre. As a Customer Care Executive, you will be the first point of contact for our patients and visitors, and will play a critical role in providing exceptional patient service.

Responsibilities:

- Welcoming patients and visitors to the center and directing them to the appropriate departments or staff members.
- Answering phone calls, responding to inquiries, and forwarding calls to the appropriate departments or staff members.
- Scheduling appointments and maintaining appointment calendars.
- Handling patient intake and registration processes.
- Maintaining patient records and ensuring that patient information is kept confidential.
- Assisting with general administrative tasks, such as filing, emailing, and scanning documents.
- Managing inventory and ordering office supplies.
- Coordinating with other departments to ensure smooth operations.





Requirements:

- Graduate or equivalent.
- 2-4 years of experience in a similar role.
- Strong communication in Bangla & English and interpersonal skills.
- Proficiency in Microsoft Office and other administrative software.
- Excellent organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Friendly and welcoming demeanor.
- Experience in a healthcare or medical environment is a plus.
Location
Kolkata Opening Status
Available
Employment
Full time
Job Type
Permanent
Start Date
Immediate
Salary
Based on experience

If you are a patient -oriented individual (Female) with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for this position.

📌 Customer Care Executive (India)
🏢 DS Research
📍 India