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Senior Technical Lead

Canada

Job Description

Senior Technical Lead

Toronto, Ontario

Job Summary

Customer is seeking a Salesforce Revenue Cloud Advanced Business Analyst / Domain SME to drive business process definition, requirements gathering, and solution alignment across sales, finance, and revenue operations functions. The candidate will serve as the bridge between business stakeholders and technology teams, ensuring successful implementation of Quote-to-Cash processes leveraging Salesforce Revenue Cloud Advanced.

Key Responsibilities

Gather, analyze, and document business requirements related to Quote-to-Cash processes.Facilitate workshops with Sales, Finance, Operations, and Technology stakeholders.Translate business requirements into functional specifications and user stories.Support Revenue Cloud Advanced and CPQ implementation initiatives.Define and optimize pricing, quoting, contracting, renewal, and amendment processes.Perform gap analysis and recommend process improvements.Collaborate with Solution Architects and Development teams to validate proposed solutions.Support UAT planning, test case preparation, and business validation activities.Assist in change management, user training, and adoption activities.Create process flows, business documentation, and requirements artifacts.

Skill Requirements

Functional Skills

- Salesforce Revenue Cloud Advanced (RCA)
- Salesforce CPQ
- Quote-to-Cash (QTC)
- Revenue Operations
- Business Process Analysis

Business Analysis Skills
- Requirements Gathering
- User Story Creation
- Process Mapping
- Gap Analysis
- Stakeholder Management

Domain Expertise
- Pricing & Quoting
- Contract Lifecycle Processes
- Subscription Business Models
- Revenue Recognition Concepts
- Sales Operations

Other Requirements

- Salesforce Business Analyst Certification
- Salesforce CPQ Certification
- Revenue Cloud Advanced functional experience
- Experience supporting SaaS, Subscription,



or Technology product businesses
- Agile/Scrum project experience

Success Factors

- Excellent communication and facilitation skills
- Strong understanding of Sales and Revenue Operations processes
- Ability to translate complex business requirements into actionable solutions
- Solid stakeholder engagement and documentation skills
- Experience working with cross-functional business and technical teams

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

Copyright © 2026 HCL Technologies Limited

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📌 Senior Technical Lead (India)
🏢 HCLTech
📍 India