Role Overview

To design, develop, Plan, administrate and implement an effective and systematic training activities and programs for employees at different levels, resulting in a highly motivated, adaptable and multi skilled workforce.

Key Responsibilities

· Design training manuals, training plans, feedback survey forms, support materials and modules on all products and processes

· Design, develop, plan, administrate and implement an effective and systematic training activities and programs for employees at different levels, resulting in a highly motivated, flexible and multi skilled workforce

· Conduct training needs analysis and develop, administer and implement the training plan

· Manage the internal technical trainings and track the trainee performance on the shop floor (Training Tracker)

· Ensure to assess the effectiveness of training after every training program conducted

· Keep abreast of the latest information on innovations in trends in the Domain

· Analyse the training metrics and send the timely reviews and feedback to Head- T&D;

· Establish and maintain high performance standards throughout the training process





Skills & Competencies

- Approachable and able to form good relationships
- Effective organizational skills
- Team working skill and interpersonal skills
- Excellent organizational skills to arrange implementations, upgrades/migrations for all the processes
- Excellent knowledge on our retail branches and operations
- Comfortable with training a versatile audience from front-line to management level
- Particular on personal etiquettes and should present himself/herself in very confident and pleasing manner
- Ability to handle fresher training related programs like corporate to campus, communication skills, soft skills, behavioural skills etc
- Ability to prepare Training Metrics Management and reports
- Capable of identifying and defining training need / requirement for a team / process to develop modules accordingly

Education & Experience

· Graduation and above

· Proficiency in M­S-office

· 18 months service with Matrimony.com, rated C and above in the last two appraisal.

📌 IJP Trainer Chennai (Tamil Nadu)
🏢 Matrimony.com
📍 Tamil Nadu