About Glassbox Ventures:
Glassbox is a global strategic consultancy dedicated to challengers. The founders are industry stalwart from consulting & brand-building. We work closely with challenger brands and strongly believe that a challenger is not a brand that challenges somebody, but a brand that challenges something. The organization is a data-driven consultancy that blends data science, objective media strategy, creative positioning and design thinking; to build valuable connections between brands and consumers. Clients include Tata.EV, Bata India, McDonalds, Sugar Cosmetics, Bisleri and Star Health Insurance.

Know us better: https://theglassbox.co/

About the role
• Client Relationship Management:
• Tailor your interactions and offerings to the specific needs and preferences of each client. To understand their concerns, goals & evolving needs.
• Maintain consistent communication with clients, even when there are no immediate issues to address.
• Go beyond reactive support and proactively anticipate your clients' requirements.



Offer solutions and suggestions that align with their goals before they even ask for them.
• Workflow Warrior:
• Agility & operational excellencer, eye for detail to deliver workflow as the main point of contact between the company and the clients ensuring they are executed on time and within budget
• Brand Strategy Development: Developing and implementing brand strategies that align with the company's objectives, ensuring consistency in brand language & tonality across media channels.
• Marketing Campaign Management: Planning and executing marketing campaigns to promote the brand and its products or services. This includes identifying target audiences, creating compelling content, and monitoring campaign performance.
• Analytics and Measurement: Monitoring and analysing the effectiveness of branding and marketing efforts through metrics and data, making data-driven decisions to optimize strategies.
• Collaboration: Working closely with in

📌 Senior Client Success Manager (Mumbai)
🏢 Glassbox
📍 Mumbai