We are seeking a dedicated and enthusiastic Customer Service Executive to join our team in the Mumbai Region, Maharashtra. The ideal candidate will be responsible for handling inbound and outbound calls, providing exceptional customer service, and assisting customers with their inquiries related to banking and financial services. This role requires a strong focus on customer satisfaction and the ability to communicate effectively with clients.

Key Responsibilities:
Manage inbound and outbound calls in a professional manner.
Provide accurate information to customers regarding banking products and services.
Assist customers with their queries and resolve issues promptly.
Maintain a high level of customer satisfaction through effective communication and problem-solving skills.
Document customer interactions and maintain records as required.




Collaborate with team members to improve service delivery and customer experience.

Required Skills:
Robust verbal communication skills.
Experience in customer service or telecalling is preferred.
Ability to handle customer inquiries and complaints with patience and professionalism.
Knowledge of banking products and services is a plus.
Proficiency in using computer systems and software for call management.

If you are passionate about providing excellent customer service and are looking for an chance to grow in the banking sector, we encourage you to apply for this position. Join us in delivering outstanding service to our customers and be a part of our energetic team.

📌 Customer Service Executive Mumbai
🏢 KNOWPLICITY RECRUITMENT AND TRAINING CONSULTANCY PRIVATE
📍 Mumbai