We are seeking a motivated Salesforce CRM Analyst to join our team in the Mumbai Region, Maharashtra. The ideal candidate will have a solid background in Salesforce and CRM systems, with a focus on Business Intelligence (BI) and dashboard creation. This role is essential for enhancing our customer relationship management processes and ensuring that our data-driven decisions are supported by accurate and insightful reporting.

Key Responsibilities:
Collaborate with cross-functional teams to gather requirements and understand business needs related to CRM and BI.
Design, develop, and maintain Salesforce dashboards and reports to provide actionable insights.
Analyze data trends and metrics to support strategic decision-making.
Ensure data integrity and accuracy within the Salesforce platform.




Provide training and support to end-users on Salesforce functionalities and best practices.
Stay updated with the latest Salesforce features and enhancements to continuously improve our CRM processes.

Required Skills:
Proficiency in Salesforce and CRM systems.
Solid analytical skills with experience in Business Intelligence tools.
Ability to create and manage dashboards and reports.
Excellent communication and collaboration skills.
Detail-oriented with a focus on data accuracy and integrity.

If you are passionate about leveraging technology to improve customer relationships and drive business success, we encourage you to apply for this exciting prospect.

📌 Salesforce Crm Analyst Mumbai
🏢 AUTHENTIC ENCON PRIVATE
📍 Mumbai