We are seeking a skilled Collection Manager to lead our collections team in Karnataka. The ideal candidate will have a strong background in collection management and recovery processes, particularly within the telecommunication sector. As a Collection Manager, you will be responsible for overseeing the collection operations, ensuring that the team meets its recovery targets while maintaining high standards of customer service.

Key Responsibilities:
Develop and implement effective collection strategies to optimize recovery rates.
Supervise and mentor a team of collection agents, providing guidance and support to enhance their performance.
Monitor and analyze collection metrics to identify areas for improvement and implement necessary changes.
Collaborate with other departments to ensure a seamless collection process and address any customer issues that may arise.




Maintain compliance with all relevant regulations and company policies related to collections.
Prepare regular reports on collection performance and present findings to senior management.

Required Skills:
Proven experience in collection management and recovery processes.
Robust supervisory skills with the ability to lead and motivate a team.
Excellent communication skills, both verbal and written.
Familiarity with telecommunication industry practices and regulations.
Analytical mindset with the ability to interpret data and make informed decisions.

If you are a results-driven qualified with a passion for collections and team leadership, we encourage you to apply for this exciting prospect.

📌 Collection Manager Bengaluru
🏢 Happy Square Outsourcing Services
📍 Bengaluru