09 Oct
|
AXIS SERVICES
|
Hyderabad
09 Oct
AXIS SERVICES
Hyderabad
We are seeking a motivated and enthusiastic Healthcare Voice Process Associate to join our team in Andhra Pradesh. This role is ideal for fresh graduates looking to start their career in the healthcare sector. As a Healthcare Voice Process Associate, you will be responsible for handling inbound and outbound calls related to healthcare services, providing information to patients, and assisting with their inquiries.
Key Responsibilities:
Engage with patients and healthcare providers over the phone to address inquiries and provide information about services.
Maintain accurate records of calls and patient interactions in the system.
Collaborate with team members to ensure high-quality service delivery and patient satisfaction.
Follow up on patient queries and ensure timely resolution of issues.
Adhere to company policies and procedures while maintaining confidentiality and compliance with healthcare regulations.
Required Skills:
Robust communication skills, both verbal and written.
Basic understanding of healthcare processes and terminology.
Ability to work in a fast-paced workplace and handle multiple tasks.
Proficiency in using computer systems and software for data entry and record-keeping.
A degree in B.Com or BBA is preferred but not mandatory for freshers.
This is a fantastic prospect for individuals looking to gain experience in the healthcare industry while developing their communication and customer service skills. If you are passionate about helping others and are eager to learn, we encourage you to apply for this position.
📌 Healthcare Voice Process Associate Hyderabad
🏢 AXIS SERVICES
📍 Hyderabad