We are seeking a dedicated and enthusiastic Customer Service Executive for our International Voice Process team. This role is ideal for individuals who are passionate about providing exceptional customer service and are looking to start or advance their career in the BPO industry. As a Customer Service Executive, you will be the first point of contact for our international clients, assisting them with their inquiries and ensuring a high level of satisfaction.

Key Responsibilities:
Handle inbound and outbound calls from international customers, addressing their queries and providing solutions in a timely manner.
Maintain a positive and professional demeanor while interacting with customers, ensuring a pleasant experience.
Document customer interactions accurately in the system, following company protocols.
Collaborate with team members to improve service delivery and customer satisfaction.




Participate in training sessions to enhance product knowledge and customer service skills.

Required Skills:
Excellent communication skills in English, both verbal and written.
Strong problem-solving abilities and a customer-centric approach.
Ability to work in a quick-paced environment and handle multiple tasks efficiently.
Familiarity with international customer service practices is a plus.
Basic computer skills and proficiency in using customer service software.

If you are looking for a dynamic work setting and the prospect to grow your career in customer service, we encourage you to apply. Join our team and be a part of a company that values its employees and strives for excellence in customer service.

📌 Customer Service Executive International Voice Process Delhi
🏢 Conviction
📍 Delhi