We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in West Bengal. The ideal candidate will have experience in the international voice process and a robust background in customer support within the BPO sector. As a Customer Support Executive, you will be the first point of contact for our customers, providing them with exceptional service and support.

Key Responsibilities:
Handle inbound and outbound calls to assist customers with their inquiries and issues.
Provide accurate information regarding products and services, ensuring customer satisfaction.
Resolve customer complaints in a timely and efficient manner, escalating issues when necessary.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve processes and enhance customer experience.




Stay updated on product knowledge and company policies to provide the best support possible.

Required Skills:
Proven experience in an international voice process or BPO workplace.
Excellent communication skills in English, both verbal and written.
Strong problem-solving abilities and a customer-centric approach.
Ability to work in a fast-paced workplace and handle multiple tasks simultaneously.
Proficiency in using computer systems and software for customer support.

If you are passionate about providing excellent customer service and meet the experience requirements, we encourage you to apply for this exciting opportunity to grow your career in the customer support field.

📌 Customer Support Executive Kolkata
🏢 JOBOGRAPHY RECRUITING SERVICES PRIVATE
📍 Kolkata