About the Prospect
A quick-scaling e-commerce enablement firm empowering brands to streamline omni-channel operations across marketplaces, D2C sites, and logistics networks. We specialize in end-to-end order fulfillment, inventory synchronization, and returns automation—helping clients scale without operational friction.
Role & Responsibilities
Manage daily order processing, dispatch scheduling, and shipment tracking via Unicommerce dashboard.
Resolve seller & buyer queries related to order status, cancellations, and shipping delays within SLA.
Reconcile inventory across multiple warehouses and marketplaces to prevent stockouts or overselling.
Coordinate with logistics partners to ensure timely pickup, labeling, and manifest generation.
Generate daily performance reports (fulfillment rate, TAT, return reason codes)
for ops leads.
Flag process bottlenecks or system issues to tech and product teams for resolution.
Skills & Qualifications
Must-Have
Unicommerce
Order Management Systems
Inventory Reconciliation
Marketplace Operations
Logistics Coordination
MS Excel
SLA Management
Dispatch Management
Preferred
Flipkart Seller Center
Amazon Seller Central
Shopify Orders
Benefits & Culture Highlights
Performance-linked incentives + festival bonuses
In office collaborative workspace with free snacks & tea
Opportunities to transition into senior ops or tech-ops roles