We are seeking a motivated and enthusiastic Customer Service Executive for our International Voice Process team. This role is ideal for individuals who are passionate about providing exceptional customer service and are looking to start or advance their career in the BPO industry. As a Customer Service Executive, you will be the first point of contact for our international clients, assisting them with their inquiries and ensuring a high level of customer satisfaction.

Key Responsibilities:
Handle inbound and outbound calls from international customers, addressing their queries and providing solutions in a timely manner.
Maintain a positive and professional demeanor while interacting with customers, ensuring a pleasant experience.
Document customer interactions and feedback accurately in the system to help improve service quality.
Collaborate with team members and other departments to resolve customer issues effectively.




Stay updated on product knowledge and company policies to provide accurate information to customers.

Required Skills:
Excellent communication skills in English, both verbal and written.
Strong problem-solving abilities and a customer-centric approach.
Ability to work in a fast-paced environment and handle multiple tasks efficiently.
Familiarity with international BPO processes is a plus.
Willingness to work flexible schedule, including night shifts if required.

If you are looking for a dynamic work setting where you can grow your skills and contribute to a team-oriented culture, we encourage you to apply for this exciting chance. Join us in delivering outstanding service to our international clientele and be a part of our success story.

📌 Customer Service Executive International Voice Process Delhi (India)
🏢 Conviction
📍 India