We are seeking a dedicated and knowledgeable Service Advisor to join our team in Maharashtra. The ideal candidate will have a passion for the automotive industry and a solid understanding of vehicle maintenance and repair processes. As a Service Advisor, you will be the primary point of contact for customers, ensuring they receive exceptional service and support throughout their vehicle service experience.

Key Responsibilities:
Greet customers and assess their service needs, providing expert advice on vehicle maintenance and repair options.
Schedule service appointments and manage the workflow in the service department to ensure timely completion of repairs.
Communicate effectively with technicians to relay customer concerns and ensure accurate diagnosis and repair.
Prepare and present service estimates to customers, explaining the necessary work and associated costs.
Follow up with customers post-service to ensure satisfaction and address any further questions or concerns.




Maintain accurate records of customer interactions and service history.
Stay updated on industry trends and advancements in automotive technology to provide informed recommendations to customers.

Required Skills:
Strong communication and interpersonal skills to effectively interact with customers and team members.
Knowledge of automotive repair processes and terminology.
Ability to manage multiple tasks and prioritize effectively in a rapid-paced workplace.
Customer-focused mindset with a commitment to providing excellent service.
Basic computer skills for managing service records and scheduling.

If you are a motivated individual with a background in automotive service and a desire to help customers, we encourage you to apply for this exciting opportunity as a Service Advisor. Join us in delivering top-notch service and support to our valued customers.

📌 Service Advisor Mumbai
🏢 cars24 financial services
📍 Mumbai