09 Oct
|
IMS India Manpower Solutions Private
|
Indore
09 Oct
IMS India Manpower Solutions Private
Indore
We are seeking a motivated and enthusiastic Customer Service Executive to join our team in Madhya Pradesh. This role is ideal for freshers looking to start their career in customer service and sales within an international call center environment. The Customer Service Executive will be responsible for providing exceptional service to our customers, addressing inquiries, and resolving issues effectively.
Key Responsibilities:
Handle inbound and outbound calls to assist customers with their inquiries and provide information about our products and services.
Maintain a high level of customer satisfaction by ensuring timely and accurate responses to customer requests.
Engage with customers to understand their needs and promote relevant products and services, including insurance options.
Document customer interactions and maintain accurate records in the system.
Collaborate with team members to improve service delivery and customer experience.
Participate in training sessions to enhance product knowledge and customer service skills.
Required Skills:
Solid communication skills, both verbal and written.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Basic understanding of sales techniques and customer service principles.
Proficiency in using computers and customer management software.
A positive attitude and a willingness to learn.
If you are passionate about customer service and eager to grow in a energetic workplace, we encourage you to apply for this exciting opportunity.
📌 Customer Service Executive Indore
🏢 IMS India Manpower Solutions Private
📍 Indore