09 Oct
|
Edurun Virtuoso Services Private
|
Kolkata
09 Oct
Edurun Virtuoso Services Private
Kolkata
We are seeking a dedicated and enthusiastic Customer Service Executive to join our team in West Bengal. The ideal candidate will be responsible for providing exceptional customer service in an inbound call center setting, catering to international clients. This role requires solid communication skills and a passion for helping customers resolve their inquiries effectively.
Key Responsibilities:
Handle inbound calls from customers, addressing their queries and providing solutions in a timely manner.
Maintain a high level of professionalism and customer service during all interactions.
Document customer interactions and feedback accurately in the system.
Collaborate with team members to improve service delivery and customer satisfaction.
Stay updated on product knowledge and company policies to provide accurate information to customers.
Required Skills:
Excellent communication skills, both verbal and written.
Strong customer service orientation with a focus on customer satisfaction.
Ability to work in a rapid-paced environment and handle multiple tasks efficiently.
Familiarity with international BPO operations and inbound call center processes is a plus.
A proactive approach to problem-solving and a willingness to learn.
If you are a motivated individual looking to start your career in customer service and meet the above requirements, we encourage you to apply. Join us in delivering outstanding service to our customers and be a part of our dynamic team.
📌 Customer Service Executive Kolkata
🏢 Edurun Virtuoso Services Private
📍 Kolkata