09 Oct
|
IMS India Manpower Solutions Private
|
Indore
09 Oct
IMS India Manpower Solutions Private
Indore
We are seeking a motivated and enthusiastic BPO Voice Associate to join our team in Madhya Pradesh. This role is ideal for fresh graduates looking to start their career in the Business Process Outsourcing (BPO) industry. As a BPO Voice Associate, you will be responsible for handling customer inquiries, providing information about our services, and ensuring customer satisfaction through effective communication.
Key Responsibilities:
Engage with customers over the phone to address their queries and provide assistance.
Maintain a high level of professionalism and customer service during all interactions.
Document customer interactions and feedback accurately in the system.
Collaborate with team members to improve service delivery and customer experience.
Participate in training sessions to enhance product knowledge and communication skills.
Required Skills:
Excellent verbal communication skills.
Solid listening skills and the ability to empathize with customers.
Basic computer skills and familiarity with call center software.
Ability to work in a quick-paced environment and handle multiple tasks.
A positive attitude and willingness to learn.
If you are a recent graduate with a passion for customer service and are looking to kickstart your career in the BPO sector, we encourage you to apply for this exciting prospect. Join us and be a part of a energetic team that values growth and development.
📌 Bpo Voice Associate Indore
🏢 IMS India Manpower Solutions Private
📍 Indore