09 Oct
|
IMS India Manpower Solutions Private
|
Indore
09 Oct
IMS India Manpower Solutions Private
Indore
We are seeking a motivated and enthusiastic Domestic Voice Process Executive to join our team in Madhya Pradesh. This role is ideal for freshers and recent graduates looking to start their career in the customer service industry. As a Domestic Voice Process Executive, you will be responsible for handling customer inquiries, providing information about our services, and ensuring customer satisfaction through effective communication.
Key Responsibilities:
Handle inbound and outbound calls from customers, addressing their queries and concerns in a skilled manner.
Provide accurate information regarding products and services to customers.
Maintain a high level of customer service and satisfaction.
Document customer interactions and feedback in the system.
Collaborate with team members to improve service delivery and customer experience.
Participate in training sessions to enhance skills and knowledge related to the voice process.
Required Skills:
Excellent verbal communication skills in English and/or local languages.
Strong listening skills and the ability to empathize with customers.
Basic computer skills and familiarity with call center software.
Ability to work in a quick-paced workplace and handle multiple tasks.
A positive attitude and willingness to learn.
This is a great opportunity for individuals looking to kickstart their career in a dynamic and supportive environment. If you are a recent graduate or have completed your 12th grade and are eager to learn and grow, we encourage you to apply for this position.
📌 Domestic Voice Process Executive Indore
🏢 IMS India Manpower Solutions Private
📍 Indore