We are seeking a dedicated and enthusiastic Voice Process Associate to join our energetic team in Andhra Pradesh. This role is ideal for individuals looking to start their career in the BPO sector, particularly in voice processes. As a Voice Process Associate, you will be responsible for handling inbound and outbound calls, assisting customers with their inquiries, and providing exceptional service to ensure customer satisfaction.

Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Address customer inquiries and provide accurate information regarding products and services.
Maintain a high level of customer service and satisfaction.
Document call details and customer interactions accurately in the system.
Collaborate with team members to achieve performance targets and improve service delivery.




Work in a night shift environment, adapting to the demands of international clients.

Required Skills:
Robust communication skills in English.
Ability to work in a fast-paced setting.
Basic computer skills and familiarity with call center software.
Willingness to work night shifts.
Previous experience in a voice process or BPO environment is a plus but not mandatory.

This is an excellent opportunity for freshers and individuals looking to grow in the BPO industry. If you are passionate about customer service and eager to learn, we encourage you to apply and become a part of our team.

📌 Voice Process Associate Hyderabad
🏢 AXIS SERVICES
📍 Hyderabad