We are seeking a motivated and enthusiastic Customer Support Associate to join our team in the Delhi-NCR region. The ideal candidate will play a crucial role in providing exceptional support to our customers, assisting them with inquiries related to our educational services and products. This position is perfect for individuals who are passionate about education and have a knack for helping others.

Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and qualified manner.
Provide information about our educational offerings, guiding potential students through the enrollment process.
Assist in resolving customer issues and complaints, ensuring a high level of customer satisfaction.
Collaborate with the sales team to identify opportunities for upselling and cross-selling educational products.




Maintain accurate records of customer interactions and feedback to improve service delivery.
Participate in training sessions to stay updated on product knowledge and customer service best practices.

Required Skills:
Solid communication skills, both verbal and written.
Ability to empathize with customers and provide effective solutions.
Basic understanding of educational sales and tele counselling.
Proficiency in using customer support software and tools.
A positive attitude and a willingness to learn.

This role is ideal for candidates with 0 to 2 years of experience in customer support or related fields. If you are looking to kickstart your career in a energetic environment and make a difference in the lives of students, we encourage you to apply.

📌 Customer Support Associate Delhi (India)
🏢 DREAMCHASER
📍 India