We are seeking a dedicated and enthusiastic Customer Service Executive to join our team in West Bengal. The ideal candidate will be responsible for providing exceptional customer service in an inbound call center setting, specifically within the international BPO sector. This role requires strong communication skills and a passion for helping customers resolve their inquiries effectively and efficiently.

Key Responsibilities:
Handle inbound customer calls and provide accurate information regarding products and services.
Assist customers with their queries, complaints, and requests in a skilled manner.
Maintain a high level of customer satisfaction by ensuring timely and effective resolution of issues.
Document customer interactions and feedback in the system for future reference.
Collaborate with team members to improve service delivery and customer experience.




Stay updated on product knowledge and company policies to provide accurate information to customers.

Required Skills:
Excellent communication skills, both verbal and written.
Strong customer service orientation with a focus on customer satisfaction.
Ability to work in a fast-paced workplace and handle multiple tasks simultaneously.
Familiarity with inbound call center operations and international BPO standards is a plus.
Proficiency in using computer systems and software for customer management.

If you are a motivated individual looking to start or advance your career in customer service, we encourage you to apply. Join us in delivering outstanding service to our customers and be a part of our dynamic team.

📌 Customer Service Executive Kolkata (India)
🏢 Edurun Virtuoso Services Private
📍 India