We are seeking a dedicated and enthusiastic Customer Service Executive to join our team in West Bengal. The ideal candidate will be responsible for providing exceptional customer service in an inbound call center environment, specifically catering to international clients. This role is crucial in ensuring customer satisfaction and maintaining the company's reputation for high-quality service.

Key Responsibilities:
Handle inbound calls from customers, addressing inquiries, resolving issues, and providing information about products and services.
Maintain a positive and professional demeanor while interacting with customers, ensuring a high level of customer satisfaction.
Document customer interactions accurately in the system, ensuring all information is up-to-date and accessible.
Collaborate with team members and other departments to resolve customer issues effectively and efficiently.
Participate in training sessions to enhance product knowledge and customer service skills.




Adhere to company policies and procedures while maintaining compliance with industry regulations.

Required Skills:
Strong communication skills, both verbal and written, with the ability to engage with customers effectively.
Experience in customer service, particularly in an inbound call center or international BPO setting, is preferred but not mandatory.
Ability to work in a rapid-paced setting and handle multiple tasks simultaneously.
Proficiency in using computer systems and software for customer management.
A positive attitude and a willingness to learn and grow within the company.

If you are passionate about providing excellent customer service and are looking for an opportunity to grow your career in a energetic environment, we encourage you to apply for this position.

📌 Customer Service Executive Kolkata
🏢 Edurun Virtuoso Services Private
📍 Kolkata