09 Oct
|
IMS India Manpower Solutions Private
|
Indore
09 Oct
IMS India Manpower Solutions Private
Indore
We are seeking a motivated and enthusiastic Domestic Voice Process Executive to join our team in Madhya Pradesh. This role is ideal for freshers who have completed their 12th grade or hold a graduate degree. As a Domestic Voice Process Executive, you will be responsible for handling customer inquiries, providing information about our services, and ensuring customer satisfaction through effective communication.
Key Responsibilities:
Engage with customers over the phone to address their queries and provide assistance.
Maintain a high level of professionalism and customer service during all interactions.
Document customer interactions and feedback accurately in the system.
Collaborate with team members to improve service delivery and customer experience.
Participate in training sessions to enhance product knowledge and communication skills.
Required Skills:
Excellent verbal communication skills in the local language.
Ability to handle customer complaints and provide appropriate solutions.
Basic computer skills for data entry and documentation.
A positive attitude and willingness to learn.
Ability to work in a team-oriented setting.
This is a outstanding chance for individuals looking to start their career in the voice process industry. If you are a fresher with a passion for customer service and a desire to grow, we encourage you to apply. Join us and be a part of a dynamic team that values your contributions and supports your professional development.
📌 Domestic Voice Process Executive Indore
🏢 IMS India Manpower Solutions Private
📍 Indore