We are seeking a dedicated and customer-oriented Chat Support Executive to join our team in the Delhi-NCR region. The ideal candidate will be responsible for providing exceptional support to our international clients through chat communication. This role is crucial in ensuring customer satisfaction and maintaining the high standards of our service.

Key Responsibilities:
Engage with customers via chat to address inquiries, resolve issues, and provide information about our services.
Maintain a high level of professionalism and empathy while interacting with clients.
Document customer interactions and feedback accurately in our systems.
Collaborate with team members and other departments to enhance the customer experience.
Stay updated on product knowledge and service offerings to provide accurate information to customers.




Meet performance metrics and targets set by the management.

Required Skills:
Robust communication skills, both written and verbal.
Ability to handle multiple chats simultaneously while maintaining quality service.
Familiarity with chat support tools and software is a plus.
Experience in an international call center or BPO setting is preferred.
A customer-centric approach with problem-solving abilities.

If you are passionate about providing excellent customer service and have the required skills, we encourage you to apply for this exciting chance as a Chat Support Executive. Join us in delivering outstanding support to our international clientele and be a part of our dynamic team.

📌 Chat Support Executive Delhi
🏢 Conviction
📍 Delhi