Customer Care Associate Hyderabad

Customer Care Associate Hyderabad

09 Oct
|
Bright IT Global Solutions Private
|
Hyderabad

09 Oct

Bright IT Global Solutions Private

Hyderabad

We are seeking a dedicated and motivated Customer Care Associate to join our team in Andhra Pradesh. The ideal candidate will have a solid background in sales, particularly in insurance, banking, and credit card sectors, and will be responsible for providing exceptional customer service while driving sales through outbound calls.

As a Customer Care Associate, you will be the first point of contact for our customers, addressing their inquiries and providing solutions to their needs. Your role will involve engaging with customers to understand their requirements, promoting our products and services, and ensuring a high level of customer satisfaction. You will also be responsible for maintaining accurate records of customer interactions and sales activities.

Key Responsibilities:
Handle inbound and outbound calls to assist customers with their inquiries and sales needs.
Promote and sell insurance, banking, and credit card products to potential customers.
Provide information about products and services,



addressing any questions or concerns.
Maintain customer records and document interactions in the system.
Collaborate with team members to achieve sales targets and improve customer satisfaction.
Stay updated on product knowledge and industry trends to effectively assist customers.

Required Skills:
Proven experience in sales, particularly in insurance, banking, or credit card sectors.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and a customer-oriented mindset.
Ability to work in a quick-paced setting and handle multiple tasks.
Proficiency in using customer relationship management (CRM) software is a plus.

If you are passionate about sales and customer service and meet the experience requirements, we encourage you to apply for this exciting opportunity to grow your career as a Customer Care Associate.

📌 Customer Care Associate Hyderabad
🏢 Bright IT Global Solutions Private
📍 Hyderabad

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