We are seeking a dedicated and enthusiastic Customer Service Executive to join our team in West Bengal. The ideal candidate will be responsible for providing exceptional customer service in an inbound call center setting, specifically within the international BPO sector. This role requires robust communication skills and a passion for helping customers resolve their inquiries effectively and efficiently.

Key Responsibilities:
Handle inbound calls from customers, addressing their queries and providing solutions in a timely manner.
Maintain a high level of professionalism and customer service during all interactions.
Document customer interactions and feedback accurately in the system.
Collaborate with team members to improve service delivery and customer satisfaction.
Participate in training sessions to enhance product knowledge and service skills.





Required Skills:
Excellent communication skills, both verbal and written.
Strong customer service orientation with a focus on customer satisfaction.
Ability to work in a rapid-paced environment and handle multiple tasks simultaneously.
Familiarity with inbound call center operations and international BPO standards is a plus.
A positive attitude and willingness to learn and adapt to new challenges.

If you are looking to start your career in customer service or have some experience in the field, we encourage you to apply. Join us in delivering outstanding service to our customers and be a part of a dynamic team that values your contributions.

📌 Customer Service Executive Kolkata
🏢 Edurun Virtuoso Services Private
📍 Kolkata