We are seeking a motivated and skilled Customer Support Executive to join our team in Karnataka. The ideal candidate will have a robust background in customer support within the banking sector and will be responsible for providing exceptional service to our clients. This role requires a proactive approach to upselling and cross-selling our products and services, ensuring that customer needs are met while also contributing to the growth of the business.

Key Responsibilities:
Provide high-quality customer support via phone, email, and chat, addressing inquiries and resolving issues promptly.
Engage with customers to understand their needs and recommend appropriate banking products and services.
Actively participate in upselling and cross-selling initiatives to enhance customer satisfaction and drive revenue.
Maintain accurate records of customer interactions and transactions in our CRM system.




Collaborate with team members to improve processes and enhance the overall customer experience.
Stay updated on product knowledge and industry trends to effectively assist customers.

Required Skills:
Proven experience in customer support, preferably in the banking sector.
Solid communication and interpersonal skills.
Ability to upsell and cross-sell effectively.
Problem-solving skills and a customer-centric approach.
Familiarity with CRM software and customer support tools.

If you are passionate about providing excellent customer service and have the skills to drive sales through effective communication, we encourage you to apply for this exciting prospect.

📌 Customer Support Executive Bengaluru
🏢 Happy Square Outsourcing Services
📍 Bengaluru