09 Oct
|
AstroTalk
|
Noida
Actively hiring
Operations Executive
Start Date
Starts Immediately
CTC (ANNUAL)
₹ 3,00,000 - 4,00,000 ₹ 3,00,000 - 4,00,000 /year
Experience
No experience required
No experience required
Apply By
7 Nov' 26
Posted 1 day ago
Fresher Job
78 applicants
About the job
Key Responsibilities
1.Assist customers across multiple channels, including phone calls, chats, and emails, ensuring a helpful and qualified experience.
2.Listen to and understand customer requirements, address their concerns, and provide appropriate resolutions or guidance.
3.Identify issues that require additional support and coordinate with the relevant internal teams for resolution.
4.Monitor pending cases and proactively follow up to ensure queries are resolved within the expected timelines.
5.Maintain transparent and updated records of customer conversations, concerns, actions taken, and resolutions for future reference.
Skill(s) required
Effective Communication English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: ₹ 3,00,000 - 4,00,000 /year
Number of openings
7
About Astrotalk
Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and speak with them about anything. The subject could be anything from marriage or love life to career or health.
Activity on Internshala
Hiring since January 2021
2108 opportunities posted
265 candidates hired
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📌 Operations Executive Fresher Noida
🏢 AstroTalk
📍 Noida