09 Oct
|
Wroots Global Private
|
Bengaluru
09 Oct
Wroots Global Private
Bengaluru
We are seeking a motivated and enthusiastic Customer Support Executive to join our team in Karnataka. The ideal candidate will be responsible for providing exceptional customer service and support through various communication channels, including phone calls and emails. This role is perfect for individuals who are looking to start their career in customer service or have a few years of experience in a similar role.
Key Responsibilities:
Handle inbound and outbound calls to assist customers with inquiries, complaints, and product information.
Provide accurate information and solutions to customer issues in a timely manner.
Maintain a positive and skilled attitude while interacting with customers.
Document customer interactions and feedback in the system for future reference.
Collaborate with team members to improve service delivery and customer satisfaction.
Participate in training sessions to enhance product knowledge and customer service skills.
Required Skills:
Robust communication skills, both verbal and written.
Ability to handle customer inquiries and resolve issues effectively.
Familiarity with telecalling and outbound sales processes is a plus.
Basic computer skills and proficiency in using customer service software.
A positive attitude and a willingness to learn.
If you are passionate about helping customers and are looking for a agile work environment, we encourage you to apply for this exciting opportunity as a Customer Support Executive.
📌 Customer Support Executive Bengaluru
🏢 Wroots Global Private
📍 Bengaluru