We are seeking a dedicated and enthusiastic Customer Support Associate to join our team in West Bengal. In this role, you will be the first point of contact for our customers, providing exceptional service and support in a fast-paced international BPO setting. Your primary responsibility will be to assist customers with their inquiries, resolve issues, and ensure a positive experience with our services.

Key Responsibilities:
Handle inbound customer calls and provide accurate information regarding products and services.
Assist customers in troubleshooting issues and resolving complaints effectively.
Maintain a high level of professionalism and empathy while interacting with customers.
Document customer interactions and feedback in the system for future reference.




Collaborate with team members to improve service delivery and customer satisfaction.
Participate in training sessions to enhance product knowledge and customer service skills.

Required Skills:
Strong communication skills, both verbal and written.
Ability to work in a team-oriented environment.
Proficiency in handling customer inquiries and providing solutions.
Familiarity with voice process operations in a BPO setting is a plus.
A customer-centric approach with a passion for helping others.

If you are looking to kickstart your career in customer support and are eager to learn and grow in a energetic environment, we encourage you to apply for this exciting prospect.

📌 Customer Support Associate Kolkata
🏢 Click1 Consulting Services
📍 Kolkata