09 Oct
|
Click1 Consulting Services
|
Gurugram
09 Oct
Click1 Consulting Services
Gurugram
We are seeking a dedicated and enthusiastic Customer Support Associate to join our team in Haryana. As a Customer Support Associate, you will play a crucial role in providing exceptional service to our customers in an international BPO environment. Your primary responsibility will be to assist customers with their inquiries, resolve issues, and ensure a positive experience with our services.
Key Responsibilities:
Handle inbound and outbound customer calls in a skilled manner.
Provide accurate information and support to customers regarding our products and services.
Resolve customer complaints and issues effectively and efficiently.
Maintain a high level of customer satisfaction by ensuring timely follow-up and resolution of inquiries.
Document customer interactions and maintain records in the system.
Collaborate with team members to improve processes and enhance customer experience.
Required Skills:
Strong communication skills, both verbal and written.
Ability to work in a fast-paced setting and handle multiple tasks.
Proficiency in customer support practices and procedures.
Familiarity with voice process operations in a BPO setting.
A customer-centric attitude with a passion for helping others.
If you are looking to start your career in customer support and are eager to learn and grow in a dynamic environment, we encourage you to apply for this exciting prospect.
📌 Customer Support Associate Gurugram
🏢 Click1 Consulting Services
📍 Gurugram