We are seeking a dedicated and enthusiastic Customer Service Representative to join our team in Maharashtra. The ideal candidate will have a passion for providing exceptional customer service and will be responsible for handling inbound and outbound calls, assisting customers with their inquiries, and ensuring a high level of customer satisfaction.

Key Responsibilities:
Manage incoming calls and customer inquiries in a skilled manner.
Provide accurate information regarding products and services.
Handle customer complaints and resolve issues effectively.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve customer service processes.
Participate in training sessions to enhance product knowledge and customer service skills.

Required Skills:




Strong communication skills, both verbal and written.
Ability to handle multiple tasks and work in a quick-paced workplace.
Proficiency in using customer service software and tools.
Experience in international BPO or customer support is a plus.
A positive attitude and a willingness to learn.

If you are looking for an opportunity to grow your career in customer service and meet the above qualifications, we encourage you to apply. Join us in delivering outstanding service to our customers and making a difference in their experience with our company.

📌 Customer Service Representative Pune
🏢 CONVERSE PLACEMENT SERVICES INDIA PRIVATE
📍 Pune